Technical Support and Customer Support (Level 1)

post

Key Tasks:

Working in our Technical Support department this role would suit you if you like direct contact with customers and if you enjoy helping other people.

Job role:

  • First level support for our hosting solutions and domain management.
  • Direct interaction with customers via phone email and online chat.
  • Fault resolution for our services and and products
  • This could be a great first step for someone looking to move in to Technical Support

We offer you:

  • Flexible working hours
  • Continuous development and training
  • A great work environment
  • A chance to work in a growing, expanding company

Minimum requirements:

  • Able to work to a rota system
  • Basic knowledge of Linux and Windows operating Systems.
  • Must be fluent in English – written and spoken

Don’t think twice – if you like customer support, come and work with us.
If you are interested in applying for this vacancy please send your CV to the email address below quoting reference: Technical Support