“We have built an outstanding model for future growth and sustainability and our values and capabilities drive our future successes”

Tobias Mohr, Group CFO

Welcome to HEG’s investor relations centre

This section contains important management and financial information. HEG is a pan-European digital enabler offering end-to-end domain and hosting solutions for both SMEs and large corporations. HEG has over 1.7 million customers (and delivers on high levels of satisfaction; offering best in class internet infrastructure. HEG aims to utilise its robust organisational structure and platforms to drive both organic and inorganic growth.


HEG is owned by Cinven, who acquired the business in August 2013. Cinven is a leading European private equity firm, founded in 1977, with offices in Guernsey, London, Frankfurt, Paris, Madrid, Milan, Luxembourg, Hong Kong and New York. Its European focus and expertise are complemented by an ability to capitalise on global growth opportunities through its offices in Asia and the Americas.

Cinven focuses on six sectors: Business Services, Consumer, Financial Services, Healthcare, Industrials, and Technology, Media and Telecommunications (TMT). Cinven acquires successful, high-quality companies and works with them to help them grow and develop, using its proven value-creation strategies, communities, the environment and society.

Cinven’s strategy is to invest in the business to meet the fast growing demand for hosting services in its core markets, grow the value of its large existing customer base through both cross-selling and up-selling additional applications and services and to use the group as a platform to consolidate the fragmented European hosting market.

HEG’s market position has been secured through investment in its infrastructure, marketing and the leadership team. These features, in combination with strong structural growth in its markets, make HEG a compelling investment opportunity.

As such, we have identified four key areas to sustain our future growth:

  1. Focus on outstanding customer service
  2. Continue concentration on helping businesses develop their online presence
  3. Consolidate and integrate
  4. SaaS and SME’s

HEG has built an attractive financial profile:

  • High margin business in an attractive and healthy industry
  • Healthy and sustainable revenue / EBITDA growth
  • Two sizeable business segments (mass and managed hosting) with strong market positions
  • High cash conversion/generation of approx. 70% (FCF before tax / EBITDA)

HEG Size and Profitability

HEG is an established leader in its core geographies and has strong potential for future and continued growth. As a responsible hosting provider, HEG is committed to the requirements of Environmental, Social and Governance (ESG). We have dedicated teams across our business tasked with developing our environmental, social and governance framework. Corporate Governance is vital to HEG’s continued market leading position, and we constantly review our risks. Environmental sustainability plays a crucial role in our overall framework and we are fully committed to driving down our overall carbon footprint


2013 Annual Review
2014 Half Year Review
2014 Annual Review
2015 Half Year Review
2015 Annual Review
2016 Half Year Review

Compliance Documents

Code of Conduct (English)
Code of Conduct (German)
Fraud and Abuse Policy (English)
Environmental, Social and Governance (ESG) Policy (English)
HEG Anti-slavery statement – November 2016 (English)

Our Locations